All standard delivery orders will be shipped within 1-3 business days of receiving payment.
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All Express orders placed before Midday (AEDT) Monday – Friday will be issued on the same day. If an order is purchased on a weekend or QLD Public Holiday, the order will be issued the next business day.
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STANDARD POSTAGEcosts $9.95
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EXPRESS POST (1-2 business days) costs $16.95
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IN-STORE PICKUP
You can skip the shipping fees with free local pickup at our Lutwyche store at Market Central Shopping Centre, 543 Lutwyche Rd Lutwyche. After placing the order and selecting 'Local Pickup' at Checkout, your order will be prepared and ready to pick up within 24 hours. We will reach out to your provided contact information to confirm when your item(s) are available for collection.
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Our in-store pick up hours are:
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MON 9.00AM — 5.00PM
TUE 9.00AM — 5.00PM
WED 9.00AM — 5.30PM
THU 9.00AM — 6.00PM
FRI 9.00AM — 5.30PM
SAT 9.00AM — 5.00PM
SUN 10.00AM — 2.00PM
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Where Do You Ship?
At this present point in time, we only ship within Australia.
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My Item is Faulty?
In the event of a faulty item, all shipping costs will be reimbursed via agreed upon method with Antica management.
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How do I Check the Status of my Order?
When your order has shipped, you will receive an email confirmation from us which will include a tracking number that you can use to check its status. Please allow 48 hours for the tracking information to become available.
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My Item Hasn't Arrived Yet?
If you haven't received your order within 10 business days of receiving confirmation of shipping, please contact us at info@anticahome.com.au with the relevant information and shipping number, and we will look into it for you.
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Returns Policy
For products other than faulty products, to be eligible for a return of your product, you must ensure the item(s) are returned to us within 14 days of the goods being delivered to you.
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We will offer a refund, store credit or an exchange (subject to availability) on any item purchased from Antica Style if the garment/item has a genuine manufacturing fault; and/or, does not correspond with descriptions given to you. Improper fit or change or mind returns are entitled to a store credit, providing that the item(s) are in their original condition. For more information and a guide on how to return an item, please visit:
https://anticahome.com.au/pages/returns-policy